Traditional CRM vs social CRM
by Luke Brynley-Jones
Over the past two years Our Social Times has hosted social CRM conferences in London, New York and Paris. It's a fast-growing industry with many specialist themes, but the first question the speakers always get asked is: "How does social CRM differ from traditional CRM?"
Browser usage stats 2011
Did you know 3.0
Published in 2009
- China will soon become the number 1 English speaking country in the world
- If Facebook were a country it would be the third largest (behind China & India)
- Twitter was seeing 50 million tweets per day
- There were 31 billion searches on Google every month.
- Watch the videa for more interesting facts from 2009...
Did you know 4.0
Published in 2009
- Print circulation is down 7 million over the last 25 years
- Unique readers of online newspapers is up 30 million
- 95% of all songs downloaded in 2008 weren't paid for
- The average American teenager sends 2,272 text messages per month...
Are you trying to find out what CMS to use? ... CMS Matrix has a comprehensive overview on what's out there!
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